Privacy Policy

Yanjing Fuchang Environmental Protection Technology Group Pte Ltd operates bahuangjiushi.com and is responsible for personal data handled through this website.

Questions, complaints, access or correction requests, and withdrawals of consent may be sent to [email protected] or the business contact details shown below.

Depending on how you use the website, we may collect identity and contact information, delivery and billing details, account and authentication data, order and refund records, payment method and payment status, customer-service messages, and technical information such as IP address, browser type, device data, security logs, and cookie identifiers.

Card issuers, payment processors, banks, or digital-wallet providers receive the payment credentials necessary to process a transaction. We do not store complete card numbers or card security codes on this website.

We use personal data to provide the website, create and secure accounts, process and deliver orders, verify payments, handle returns and after-sales support, communicate service notices, prevent fraud and abuse, keep legally required business records, enforce our terms, and improve site performance and customer experience.

We use personal data only for purposes that have been notified, consented to, reasonably necessary to perform a requested transaction, or otherwise permitted by applicable law. Marketing messages are sent only where permitted, and consent may be withdrawn at any time.

We may disclose only the information reasonably necessary to payment processors and financial institutions, hosting and security providers, email and customer-support services, analytics providers, professional advisers, couriers, warehouses, and other vendors that help us operate the store and fulfil orders.

These providers process information under their own privacy terms or contractual duties. We may also disclose information when required by law, to protect customers or the business, or in connection with a corporate reorganisation.

Essential cookies support sessions, carts, language preferences, login, checkout, and security. Where used, analytics cookies help us understand aggregate site usage. Browser controls may block non-essential cookies, but blocking essential cookies can prevent parts of the store from working.

Some service providers may process data outside Singapore. Where personal data is transferred overseas, we take reasonable steps to ensure a standard of protection comparable to the PDPA, unless an applicable legal exception applies.

We retain personal data only while needed for order fulfilment, after-sales support, accounting, dispute handling, fraud prevention, security, and other legal or business purposes. When it is no longer required, we delete it, anonymise it, or remove the means by which it can be associated with an individual.

We use reasonable administrative, technical, and organisational safeguards. No internet transmission or storage system is completely secure, so customers should also protect account credentials and contact us promptly about suspected misuse.

Subject to applicable exceptions, individuals may request access to personal data under our control, ask how it was used or disclosed, request correction of an error or omission, or withdraw consent with reasonable notice. We will explain any practical consequence of withdrawal and respond in accordance with the PDPA.

Send requests to [email protected] with enough information for us to verify the requester and locate the relevant records. We may retain information where required for legal, accounting, security, or dispute purposes.

The store is not directed to children under 18. A parent or guardian should contact us if they believe a child provided personal data without appropriate consent.

We may update this policy when our services, providers, or legal obligations change. The current version and update date will remain available on this page.